The MSWDO is at forefront of relief assistance during natural or manmade calamities such as typhoons, fires and earthquakes, among others, it distributes relief goods and provides housing materials to families whose houses have been destroyed by calamities.
Office: MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Client Group: Individuals, organized groups.
Service Schedule: Monday to Friday / 8:00 am - 5:00 pm
Total Processing Time: 25 minutes
Fees ad Charges: Not Applicable
Process
Step 1
Client reported the incident at the BDCC Chairman and at the BDCC Chairman and MSWDO for possible assistance
PROVIDER
Home visitation and validation of the status of victims
TIME: 10 minutes
RESPONSIBLE PERSON: MSWD Staff
Step 2
Submit to an interview and give all the necessary information during the interview
PROVIDER
Conducts an interview and accomplishes ESA/ERA form
TIME: 30 minutes
RESPONSIBLE PERSON: MSWD Staff
Step 3
Sign the ESA/ERA form
PROVIDER
Processing of documents for the release of assistance requested
TIME: 30 minutes
RESPONSIBLE PERSON: MSWD Staff
MBO
MA
MTO
Step 4
Receive the assistance required
PROVIDER
Refer client to the office of the treasurer for the release of assistance
TIME: 5 minutes