The MSWDO is the lead agency in the implementation of RA 9257 otherwise known as the expanded Senior Citizen's Act. This office provides senior citizen's ID to 60 years old and above to all the rights and privileges under this act.
Office: MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Client Group: Senior Citizen aged 60 years old and above
Service Schedule: Monday to Friday / 8:00 am - 5:00 pm
Total Processing Time: 36 minutes (assistive device) 16 minutes (PWD card)
Fees ad Charges: Not Applicable
Process
Step 1
Write name and the purpose of the visit on a client logbook.
PROVIDER
Instruct client to fill-in the logbook Briefs client on the service and its requirements
TIME: 2 minutes
RESPONSIBLE PERSON: MSWD Staff
Step 2
Submit to an interview and give all the necessary information and cooperation during the interview. (secure application form)
PROVIDER
Conducts an interview and accomplishes SC form
TIME: 5 minutes
RESPONSIBLE PERSON: MSWD Staff
Step 3
Submit requirements
PROVIDER
Evaluate the requirements
TIME: 2 minutes
RESPONSIBLE PERSON: MSWD Staff
Step 4
Secure the SC ID card, purchase slip booklet for groceries and medicines. Sign the logbook
PROVIDER
Release of SC ID card/purchase slip booklet for medicines and groceries
TIME: 15 minutes
RESPONSIBLE PERSON: MSWD Staff
Step 5
Fill up application form for mutual aid benefit system
PROVIDER
Interview and validates documents submitted Issue official receipts
TIME: 5 minutes
RESPONSIBLE PERSON: Staff
Step 6
Payment of membership fee and monthly dues
PROVIDER
Distribute the assistive device
TIME: 5 minutes
RESPONSIBLE PERSON: Staff
Step 7
Claims benefit
PROVIDER
Issue benefits as the need arises
TIME: 10 minutes
RESPONSIBLE PERSON: Staff
Step 8
Provision of Local Social Aid
PROVIDER
Submit the copy of the senior citizen's ID
Release of Cash Grant
TIME: 2 minutes
5minutes
RESPONSIBLE PERSON: Staff